Dubai / 30 April 2019

Khoren Nalbandyan

Head-Professional Development Advisory

Mobile: +41 78 810 3581

Phone: +41 44 585 2775

In-House Proposal

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The Tools and Techniques (TT-IPMO®) international certification from AIPMO – (Association of International PMOs) is based on  research undertaken over a period exceeding three years, to understand, define, and structure a collection of techniques and tools which when mastered, will greatly increase the chances of successful outcomes for your project, program, portfolio (PPP) and PMO initiatives.


Many trades and profession and have their own T&Ts. The professionals competent in applying these T&Ts are known as experts. Learning and practicing a profession (or trade) to a competent level, may several years. This is due in part due to the time in mastering their specific T&Ts within the context of their environment. PPP management and PMO Management is still immature in this regard, as suggested by research from White and Fortune, in two research studies carried out over a period of 9 years across three continents (2011; 2002). What they discovered was that in 2002, typical project managers only knew an average of five T&Ts and this number only increased to ten in 2011. An even bigger finding was that 70% of respondents identified unanticipated impacts from using the T&Ts which were most likely due to environmental factors that were not considered and thus made their use problematic. The upcoming AIPMO book on T&Ts and this T&T certification course are the first steps to address the shortfall in understanding, clarification, and impact.

 TT-IPMO certification is based on the upcoming book from AIPMO on ‘Project, Program, Portfolio and PMO Tools and Techniques’ that focuses PPP professionals and PMO professionals and other technique-driven professions to understand, for the first time the important details behind ‘what exactly is a tool and what is a technique’. The course explains that not all techniques are equal where some are basic techniques, others are a chain of techniques (hereafter called chains), and the third type is called a category of techniques (hereafter called CATs). All exist within a hierarchy identified by AIPMO. To help in the understanding of the complexities of PPP T&Ts, AIPMO has built a T&T framework within their PMO Lifecycle Framework (see below). The framework which guides the professionals to determine the following

  1. What are Basic techniques, Chains, and CATs  
  2. How they should be selected and adapted for one or more PPPs
  3. What are the considerations to carry out a pilot using one or more complex chains and CATs
  4. Implementing steps to apply, and use, the techniques including the tools to support them.


  • Project Leaders, PMO Managers and Project managers wishing to formalize and extend their existing T&T knowledge
  • Any senior project stakeholder wishing or needing to be part of a project team and understand/take the lead on using a variety of techniques
  • Team leaders
  • Consultants and other professionals who need to deepen their knowledge
  • Team members looking to develop an understanding of the core of project management which is founded on tools and techniques so they can best support their project managers
  • Sponsors of projects, who would like to learn more about which T&Ts they need to know to be able to support their projects in the most effective way


  • Able to apply the AIPMO T&T framework including using the AIPMO filters to determine what is a generic tool, commercial tool, basic technique, CAT and chain
  • List the types of techniques – basic technique, a category of techniques (CAT) and chain of techniques (Chain)
  • Demonstrate how to create a T&T topology by project type, PPP and across the organization
  • Debate how the integrated AIPMO ‘PMO and T&T framework’ to create lasting organizational impact
  • Differentiate between generic and commercial tools and the risks associated with using them
  • Apply the T&T framework using a detailed case study based on a real project with exercises, role play, and management presentations
  • Gain tips and tricks, experience and best practice guidelines that relate T&Ts
  • Advise project managers on which T&Ts should be applied at which phase within a project lifecycle
  • Know how to build T&T capabilities within your organization


The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Detailed Simulation Case Study
  • Presentations and role play
  • Personal coaching (if time allows)
  • Exam – 1 hour with 50 multiple choice questions
  • Discussing the exam answers
  • Module 1: Introduction
  • Module 2: The Importance of being an expert in Tools and Techniques
  • Module 3: AIPMO’s Journey to crack the problem of T&T ignorance
  • Module 4: Generic tools, Commercial tools, Basic techniques, Chain and category of techniques – Explained
  • Module 5: Overview of the AIPMO T&T Framework
  • Module 6: T&T Utilization lifecycle
  • Module 7: When to use the top 30 T&Ts within each phase of a project/program
  • Module 8: Overview of T&T for Communication, Risk and Conflict Management
  • Module 9: PMOs role in T&Ts
  • Module 10: Creating and T&T Service as part of a PMO Service Domain
  • Module 11: Latest on T&T research
Dr. Robert Joslin - IPMO-E / PfMP / PgMP / PMP / CEng

Dr. Robert Joslin – Professor, Founder of the Associaton of International PMOs and the co-author of the AIPMO body of knowledge©, PfMP, PgMP, IEEE, CEng is a project/program/portfolio management consultant, instructor, and academic researcher. He has 20 plus years in designing, initiating project and program management delivery of large scale business transformation, reengineering, infrastructure, strategy development initiatives including winning prizes for ideas and product innovation. Previously, he has been a consultant in wide-range of industries including telecom, banking, insurance, manufacturing, and direct marketing whilst working for McKinsey & Co, Logica and his own consulting company.

Robert has published many books, chapters and research papers in the field of project, program and portfolio management and presents his research at conferences such as PMI research and the European management conference (EURAM). He won the best paper award for EURAM – PMI and IPMA conference in 2015. Robert is the founder and organizer of the annual PMI Swiss program management conferences which is the biggest PMI event in Switzerland where researchers and senior practitioners present their latest findings.

In addition, Robert is a peer reviewer for research papers submitted to PMI’s Project Management Journal and the International Journal of Project Management which are the top two research journals for projects, programs, and portfolios. As a trainer/coach Robert has trained many PMO, project and program managers in Europe, USA and the Middle East including using in his own developed PMO information structuring methodology aligned and complementing the PMI standards. Robert in the process of authoring a book on Portfolio, Program and Project management Success Factors based on ten years of academic research.


Course Length

3 Days





Certified By

AIPMO Association of international PMO’s


  • 1 years’ plus experience in project and/or program management
  • Ideally a formal PM certification such as PMI’s CAPM, PMP, or Axelos’s Prince 2 Practitioner, or IPMA (Levels C or D), IPMO-F
  • Attendees should have a good working knowledge of project management processes, tools, and techniques
  • Educated to degree level or similar

This program is worth

35 PDU’s