Specialist PMO / PPP courses

PMO in Agile Environments

Agile as a way to deliver projects, programs and portfolios (PPP) is gaining more and more popularity because of the inherent benefits. The PMOs that are supporting PPPs in an agile environment have to face a lot of challenges; however, the PMO needs to add value through building and designing services that are suited for such an environment.

The PMO has to play different roles in an uncertain environment to maximize the value it can deliver. For PMOs to support agile PPP, agile services requirements need to be gathered and services and capabilities should be particularly built and designed for an agile environment. This is an opportunity for PMOs to help build the knowledge and capability when faced with uncertainty.

This 1-day course covers how PMOs can start addressing the necessary challenges; particularly uncertainty and change, use different PMO roles to coach, train and advise to support organizational change, build the gaps in services and capabilities and add value to projects, programs and portfolios using agile methods.

  • Project and program management professionals
  • Senior management, IT managers, portfolio, program and PMO managers/directors and PMO core team members
  • Consultants (involved in projects and/or organizational change)
  • Those responsible to define and implement governance practices in the organization
  • Understand the importance of PMOs supporting PPP using agile method, the challenges, and how PMOs can add value
  • Understand what exactly is an agile environment, the principles and how to align them with your PMO principles to lead and support
  • Learn how a PMO can add value using a framework approach to building and designing PMO services for an organization using agile methods across projects, programs and portfolios
  • Identify and assess the various roles a PMO can have in organization using agile methods and how it can use those roles to support and advise efficiently and effectively
  • Analyze PMO principles and assess how to define them for an agile environment

The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Presentations and role play
  • Personal coaching (if time allows)
  • Module 1: Introduction
  • Module 2: Agile Environment
  • Module 3: Agile Mindset to implement, Manage and Improve PMO Services
  • Module 4: Value Management in an Agile Environment
  • Module 5: Aligning PMOs to the Agile environment
  • Module 6: Closing and Recap

PPP & PMO Dashboards
KPI Selection for PPPs and PMOs

Visibility and insight are two key factors that managers and leaders across projects, programs, portfolios (PPP) and PMOs need to make critical and timely decisions. When the required information is available, it empowers people at all levels to inform and guide key stakeholders to achieve results.

No matter the position or level of a person in a PMO or PPP, targeted dashboards that provide both qualitative and quantitative data aligned with organizational strategy helps to identify risks, recognize bottlenecks and support in evaluating performance at all levels of the organization. With role-based dashboards, the information key stakeholders need is right at their fingertips and can be custom designed in a way that matches the requirements of the decision maker.

This course is designed to help decision makers across PPP and PMOs to understand the benefits of dashboards, how to determine the KPIs for dashboards created for different levels and roles across PPP and PMOs and how to keep enhancing them to match stakeholder requirements and impact success.

  • Project and program management professionals
  • Consultants (involved in projects and/or organizational change)
  • IT professionals who are responsible to design, build and enhance dashboards across the organization
  • PMO managers and team members, portfolio managers and senior management
  • Anyone who is responsible for analysis, reporting and decision making across projects, programs and portfolios.
  • Understand the nature, importance and challenges of creating and maintaining PMO Dashboards
  • Understand the key differences between PMO Dashboard and PPP Dashboards
  • Assess what role-based dashboards are required and how to determine the KPIs associated with each
  • How to design, create and enhance dynamic PMO and PPP Dashboards
  • Assess how to collect the requirements from different stakeholders for PMO dashboards and how to analyze them and add value through integration and continuous

The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Presentations and role play
  • Personal coaching (if time allows)
  • Module 1: Introduction
  • Module 2: Metrics and KPIs for the PPP and PMO
  • Module 3: PPP & PMO Dashboards
  • Module 4: Creating and updating Dashboard
  • Module 5: Key points and Takeaways

PM/PMO Methodologies
Selection & Tailoring

There are many ways to manage projects and PMOs; however, no single way works every time in a given context. Therefore, it is important to understand when and how to use different methodologies, integrate them and even have purpose-built methodologies that can lead your teams across projects, programs and portfolios (PPP). As projects, programs, portfolio and PMO leaders, managers and team members, it is important to understand the importance of methodologies on PPP, what are the mainstream methodologies, their strengths, weaknesses and their contribution to success. Also, how to select, maintain and tailor methodologies to achieve project and PMO success.

This 1-day course will cover how to select and tailor the most applicable methodology for your organization, how to deal with the differences in methodologies and why it is important to integrate the PMO management methodology into PPP. 

  • Those responsible to define and implement methodologies in the organization
  • Consultants involved in projects/programs/portfolio methodologies
  • Project managers, portfolio, program and PMO managers
  • Anyone interested in and impacted by methodologies
  • Know how to select and tailor the most applicable methodology for your organization
  • Impact of governance practices on a methodology and success
  • Why PMOs need to have a purpose-built methodology and not a project methodology
  • How to support Agile, traditional and hybrid methodologies
  • How to measure maturity in a PMO and PPP and the relationship to methodologies
  • What being a methodology custodian really means

The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Presentations and role play
  • Personal coaching (if time allows)
  • Module 1: Introduction
  • Module 2: Project Management methodologies
  • Module 3: PMO Management methodologies
  • Module 4: How to select a methodology
  • Module 5: Tailoring a methodology
  • Module 6: PMOs—the custodian of all methodologies
  • Module 7: PPP and PMO maturity models

Governance for PPPs and PMOs

Poor governance has been recognized as a major cause of project failure, therefore, understanding governance is essential across projects, programs, portfolios (PPP) and PMOs. The PMOs need to determine not only what governance is required for the programs and projects but also need to understand how to establish governance practices.

Since governance principles influence PMOs, projects and programs, there is a need for PPPs and PMO to build a strong foundation of what governance is, the difference between governance and management interactions and how determining appropriate governance structures are essential for success across projects, programs, portfolios.

This 1-day course is designed to help project, program, portfolio and PMO managers understand, define and implement governance principles and practices.

  • Project and program management professionals
  • Senior management, IT managers, portfolio, program and PMO managers/directors and PMO core team members
  • Consultants (involved in projects and/or organizational change)
  • Those responsible to define and implement governance practices in the organization.
  • Understand the importance of governance for PMOs, projects, programs and portfolios
  • Explain the importance of different governance theories, models and concepts to build a solid foundation
  • Learn the key differences between management and governance
  • Understand the role of PMOs in defining, establishing and optimizing governance for PPP
  • Identify the organizational enablers for organizational governance for different levels of the organization
  • Assess the impact of governance on project, program and portfolio success
  • Analyze the governance practices in your organization and how to establish your governance practice through a structured methodology.

The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Presentations and role play
  • Personal coaching (if time allows)
  • Module 1: Introduction to Governance for PMOs and PPPs
  • Module 2: Governance and Management
  • Module 3: Project, Program and Portfolio (PPP) Governance and Success
  • Module 4: Establishing Governance Practices

Design Thinking for innovative PMOs

What is Design Thinking:

Design thinking is a powerful process of problem solving that begins with understanding unmet customer needs. From that insight emerges a process for innovation that encompasses concept development, applied creativity, prototyping, and experimentation. When design thinking approaches are applied to business, the success rate for innovation improves substantially. (Management Executive Education, MIT University)

How it works?

In this one day practical workshop the participants will gain an understanding of the principles of Design Thinking, methods and tools to analyze the needs, developing prototypes, and generating ideas by following the five phases of Design Thinking, which are Empathies, Define, Ideate, Prototype, Test. They will learn that how to use the five phases are in sequential and in parallel and repeat iteratively approach. 

Participants will apply these methods in a small group leading by the coach. The workshop will focus on tangible learning process to solve a practical challenge.

Workshop Objective:

To give the participants hands-on experience to practice the  most modern and effective technique to help them solving complex problems, innovate collaboratively, and create holistic, sustainable solutions with a human-centered focus.

  • Project and program management professionals
  • Senior management, IT managers, portfolio, program and PMO managers/directors and PMO core team members
  • Consultants (involved in projects and/or organizational change)
  • Anyone in the project world that wants to know more about the Design Thinking Concept 

Design Thinking tackles complex problems by:

  1. Empathizing: Understanding the stakeholders needs involved.
  2. Defining: Re-framing and defining the PMO Services in human-centric ways.
  3. Ideating: Creating many ideas in ideation sessions.
  4. Prototyping: Adopting a hands-on approach in prototyping.
  5. Testing: Developing a prototype/solution to the problem.

The training approach includes:

  • Lecture
  • Team exercises
  • Group discussions on pertinent topics
  • Presentations and role play
  • Personal coaching (if time allows)

Module 1: Introduction

  • Introduction to Innovative PMO
  • Past, current and future challenges
  • Design Thinking Areas of Impact
  • Discussion

Module 2: What is Design Thinking? 

  • Design Thinking in PMO Context.
  • Design Thinking Process
  • Examples of Design Thinking Projects
  • Case Study.

Module 3: Why Design Thinking?        

  • Design Thinking is for Everybody
  • Design Thinking for Problem Solving
  • Design Thinking for enhance or Initiate PMO Services.
  • Case Study.

Module 4: Design thinking Steps      

  • Understand
  • Empathy
  • Synthesis
  • Ideation
  • Prototyping
  • Test

Module 5: Closing and Recap 

  • Workshop Review
  • How to apply what you learn on your current work.
  • Q &A
  • Closing